Our Code of Conduct

Below is set out the code of conduct that all our members have signed to. Remember all our members are approved, insured and registered!

1. To conduct themselves in a courteous & professional manner.
2. Prior to comencing work, to issue a detailed written estimate or quotation including settlement terms together with details of any stage payments that may be required.
3. Not to involve the customer in additional cost without consultation and agreement from the customer and to confirm such alterations in writing.
4. To hold relevant public liability insurance cover and to ensure that it is current and paid up.
5. To ensure that all work is undertaken or closely supervised by suitably qualified or experienced personnel.
6. To advise customers of start and finish dates and to keep the customer informed of any potential delays as they become apparent.
7. The National Trade Register accepts no liability for its members work and the member shall not in any way lead the customer to believe otherwise.

MEDIATION ARBITRATION

1, Should a dispute arise between the customer and the member. The National Trade Register offers the parties mediation to a reasonable level and thereafter an adjudication facility.

2, The member and customer will in such circumstances co-operate with The National Trade Register or its appointed agent and abide by their decision.

3, If the member refuses to abide by the decision of The National Trade Register, the member is liable to immediate expulsion without refund of subscription and the immediate withdrawal of the benefits of belonging.

4, The National Trade Register shall be entitled at its sole discretion to provide the customer with any findings made during the mediation/arbitration process and such other assistance as it thinks fit in any legal proceedings bought by the customer against our member.

WARRANTIES AND DISCLAIMERS

Any link to third party websites by this web site are provided solely for the purpose of convenience of those browsing this web site. Should you decide to use them, you do so entirely at your own risk of what may appear on them.

The National Trade Register does not guarantee members work or any of the information on this web site is absolutely correct. Obviously we attempt to provide good information, but will not be held liable for any problems caused.

In using services provided by The National Trade Register & My Home Connect, you acknowledge that The National Trade Register & My Home Connect is not acting as your general contractor, agent, or lawyer. It is your responsibility to select a contractor and to negotiate the terms of any work performed, not that The National Trade Register & My Home Connect relies on data provided by third parties and on statements made by contractors and service providers and their references to determine which contractors to include on our site. Due to the time delay in the data gathering process, pending actions or other issues affecting a contractors record may have occurred which are not included in the third party data supplied to us. We recommend that before you hire a contractor, you obtain confirmation of their details from them (such as their insurance cover, guarantees offered, qualifications etc.)

If The National Trade Register & My Home Connect refers to any other companies or individuals in any manner, we are doing so for the purpose of supplying information. We do not profess to own any of them or have no intention of violating any of their copy rights. The National Trade Register & My Home Connect accepts no liability for its members work, as we are in no way connected to them.

If anyone sends us any response about our site, they are in essence giving us the information for us to do with it what we want to. If it is not your intention for us to have the rights to your idea, you need to make that very clear in your correspondence with us

The National Trade Register