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My Home Connect Live utilises the latest communication methods which been made possible by the advancement of the internet and many of our customers have requested that we embrace. As we are committed to meeting customers needs we have made available a range of new communication methods. You can communicate usign these methods with either our head office or your local branch.
With My Home Connect LIVE you can speak to our advisors now, face to face via a webcam if you wish. We are commited to making it easier for you to speak to us which ever way you prefer. Of course we will still and always have a normal telephone number available for you to use! Below is some further information on how
you can contact us using these methods.
 Broadband intenet access has now become a part of everday web surfing. These fast connections allows the transfer of video and so webcams have become more and more used. A webcam can cost as little as £15 and allows you to talk to and see someone on the other side of the world. By utilising this techonology you can
talk to us face to face from the comfort of your own home. Our advisers are eager and ready to take your call. You will need to use a free carrier program such as msn messenger to use your webcam.  With MSN Messenger you can chat online via text by typing, voice using a microphone or even video conversation using a webcam- in real time - with us, your friends and family or colleagues. It's faster than e-mail, a great choice for conversations and the perfect alternative when you can't get to us in person. And it's FREE! Once you have set up
your account you just need to add 'live@myhomeconnect.co.uk' to your contact list to speak to us. For more information about MSN or to download and get started Click here 3G mobile phone technology uses a brand new network. It is the third-generation of mobile network since the beginning of mobile phones; hence the name 3G! Making a video call is as simple as making a standard mobile phone call. Like using a webcam it's the next best thign to being there and you can talk face to face. You will need a 3G enabled phone to be able to utilise this facility. To start a 3G live talk just ring us.  Skype is a simple bit of software that is totally free. It’ll let you make free calls not only to My Home Connect but to your friends all over the world. The software is quick and easy to get started with and the calls have excellent sound quality and are highly secure with end-to-end encryption. To get skype or find out more information click here. Once installed just add 'live-myhomeconnect' to your contact list to talk to us.
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Of course you can still call us by good old fashioned telephone where apon receiving your call our advisers will be ready to assist you. ring us on 0844 804 0029
Chat using your keyboard to an advisor now by clicking on the 'live advisor' blue button on the Right hand side. Live advice allows you to chat live with an My Home Connect advisor through a small chat window on this web site.